Idlewilde Creative Marketing Studio ("Idlewilde," "we," "our," or "us") is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, company name, and contact details submitted through inquiry or contact forms
- Information shared in discovery calls, onboarding documents, or strategy sessions
- Business information necessary to provide our services, including access to marketing platforms such as Klaviyo, Google Analytics, or advertising accounts
We also collect information automatically when you visit our website, including IP address, browser type, pages viewed, and referring URLs, through standard web analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate with prospective and current clients
- Deliver the services outlined in our engagement agreements
- Send relevant updates, insights, or service communications (you may opt out at any time)
- Improve our website and understand how visitors engage with our content
- Meet any legal or contractual obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Third-Party Services
Our website and client work may involve integration with third-party platforms including Klaviyo, Google Analytics, Meta, and other marketing infrastructure providers. Each of these services operates under its own privacy policy and data practices. Where we access these platforms on your behalf as part of a client engagement, we do so under the terms of our service agreement and treat all account access as strictly confidential.
Cookies
Our website uses standard browser cookies to support analytics and improve site functionality. You may disable cookies through your browser settings; doing so may affect some site features. We do not use cookies for advertising targeting or cross-site tracking.
Data Retention
We retain personal information for as long as is necessary to fulfill the purposes described in this policy, maintain client relationships, or comply with applicable legal requirements. Upon request, we will delete or anonymize personal data we hold about you, subject to any legal obligations to retain it.
Your Rights
Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. To exercise any of these rights, or to ask questions about our data practices, contact us at fefe@idlewildemarketing.com.
Security
We take reasonable technical and organizational measures to protect information from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of our website following any update constitutes acceptance of the revised policy.
Contact
For privacy-related questions or requests, contact Idlewilde Creative Marketing Studio at fefe@idlewildemarketing.com.